Tom Kwanya is an associate professor in the Department of Information and Knowledge Management at the Technical University of Kenya. He is currently also serving as the Director of the School of Information and Communication Studies. Prior to joining academics fulltime in 2013, he worked as a consultant on public information and knowledge management. Some of the key consultancy positions he held include serving as a World Bank communication consultant seconded to the Ministry of Information and Broadcasting, Government of Southern Sudan, Juba; knowledge management consultant for the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women); public information specialist and team leader of the Public Sector Information Project for the Republic of South Sudan, Juba; communications consultant for the County Government of Bungoma; technical advisor on communication, documentation and knowledge management for Management Sciences for Health, Kenya; and a facilitator of a 5-day professional course on the fundamentals of organisational knowledge management on behalf of the African Advanced Level Telecommunications Institute (AFRALTI) in Kenya, Mozambique, the Gambia, Sierra Leone and Liberia. He holds BSc in Information Sciences (MU); MA in Communication Studies (UoN); and PhD in Information Studies (UKZN). He is an associate trainer for communications and e-resources management at the Training Centre in Communication (TCC).